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Consumer Alert: Peloton Issues Recall Affecting 27,000 Bikes


If you’re a longtime Peloton user, it’s time to make sure your bike isn’t an accident waiting to happen.  Peloton just issued a recall covering over 27,000 bikes it sold between July 2013 and May 2016.  The culprit: PR70P Clip-In pedals.  Over 100 consumers have reported incidents of pedals breaking during use, and 16 cases resulted in leg injury.  Peloton is recommending all affected consumers stop using their bikes until they have received and installed replacement pedals.

How to Identify PR70P Clip-In Pedals

Peloton has offered the following guidelines to help consumers tell whether they have the faulty pedals.  If your pedals:

  • are the original version (i.e., have not been replaced) that came on any bike sold between July 2013 and May 2016;
  • have the Peloton logo and the word “PELOTON” molded into the petal body; and
  • include an orange Peloton logo and white lettering that reads “PELOTON” on top of the cleat binding,

they are defective and should be replaced before you continue to use your bike.  If your pedal does not have the orange Peloton logo on the cleat binding, it is not part of the recall.

Peloton has said it is warning affected consumers via email and through a pop-up alert on the bike touchscreen.  The company also issued a photo with the recall (linked above) to help with identification.

What to Do If Your Pedals Have Been Recalled

Peloton recommends anyone with PR70P pedals stop using their bike until they have successfully replaced its pedals.  You can start the process by filling out the new pedal order form or calling Peloton’s support team for a free pair of replacement pedals.

Peloton also offers a video that walks customers through the new pedal installation process and has announced its support team will also provide phone support.  For more information, including FAQs, visit Peloton’s blog post regarding the recall.

Defective Products and Consumer Injury

Though Peloton recommends users replace their bikes’ pedals every year, this does not excuse the oversight apparent in this scenario.  Consumers expect home exercise equipment to be safe, especially when it comes from premium brands like Peloton (which sells bikes for upward of $2,000).  Breakage during use is unacceptable, even though the affected pedals are no longer under warranty.  A company that puts defective wares on the market is liable for all the harm consumers suffer when using its products as expected.  When it comes to exercise bikes, it’s safe to say most people consider them a lifetime investment and expect them to perform as such.

Though the injuries caused by Peloton’s defective PR70P pedals seem to be rare, many have likely gone unreported.  If you or someone you know was injured after their Peloton pedal broke mid-use, you may be able to file a claim for medical and other related expenses.  Our team is here to fight for consumers who are injured due to corporate negligence, no matter the form it takes.  Ask us how we can help if you’ve been hurt by a defective product.

Levinson Axelrod is available at (732) 440-3089—call now to arrange your free case evaluation.  We offer flexible scheduling for your convenience.

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